Who we are
Hempcure Pty Ltd (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.hempcure.com.au, or purchase products from us, in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988.
1. Information We Collect:
We may collect personal and non-personal information including but not limited to:
- Personal Information: Full name, postal address, phone number, email address, and other details voluntarily submitted by you.
- Payment Information: Credit/debit card details and billing address (collected through secure third-party payment processors).
- Usage Data: Information about how you use our website, including your IP address, browser type, access times, and pages visited.
2. How We Use Your Information:
We use the collected data to:
- Process and fulfill your orders.
- Provide customer service and respond to inquiries.
- Send transactional emails and marketing communications (with your consent).
- Analyse trends to improve our website and product offerings.
- Comply with legal and regulatory obligations.
3. Sharing Your Information:
We do not sell your information. However, we may disclose your data to:
- Trusted third-party service providers for payment processing, order fulfillment, and shipping.
- IT and marketing service providers assisting in website operations.
- Government agencies or regulatory bodies if required by law.
4. Data Security:
We implement physical, electronic, and managerial procedures to protect your personal information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute data security.
5. Cookies and Tracking Technologies:
Our website uses cookies to improve your browsing experience. You can choose to disable cookies through your browser settings.
6. Your Rights:
You have the right to:
- Access your personal data.
- Correct inaccurate or incomplete data.
- Request deletion of your data, subject to legal and business recordkeeping requirements.
- Opt-out of marketing communications.
To exercise any of these rights, please contact us.
7. Contact Us: Hempcure Pty Ltd, 26 Makybe Blvd, Byford 6122
Phone: 0409 378 740
Email: info@hempcure.com.au
